At Lapmart, we strive to ensure your satisfaction with every purchase. However, we understand that there may be circumstances where a refund is necessary. Please review our refund policy below for details on how refunds are processed based on the time of sale:

1. Refunds for Cancelled Orders: If you wish to cancel your order before it has been processed for shipment, please contact us as soon as possible. We will make every effort to accommodate your request. If the cancellation request is received before the order is processed, a full refund will be issued to the original payment method.

2. Refunds for Returns within 7 Days of Purchase: For products returned within 7 days of purchase in their original condition with all accessories and packaging included, a refund will be issued to the original payment method used for the purchase. Please note that the customer is responsible for return shipping costs unless the return is due to a defect or error on our part.

3. Refunds for Defective or Damaged Products: If you receive a defective or damaged product, please contact us immediately to arrange for a return or exchange. We will cover the return shipping costs for defective or damaged items, and a full refund or replacement will be provided upon receipt and inspection of the returned product.

4. Refunds for Refused or Undeliverable Shipments: If a shipment is refused by the recipient or deemed undeliverable by the shipping carrier due to an incorrect address provided by the customer, the customer will be responsible for the return shipping costs. Once the returned shipment is received and processed by Lapmart, a refund will be issued for the purchase price of the product, minus the original shipping charges and any return shipping fees incurred.

5. Refunds for Services: Refunds for services provided by Lapmart, such as technical support or installation services, will be issued at the discretion of Lapmart management. Please contact us directly to discuss any concerns or issues with services provided.

6. Processing Time for Refunds: Refunds will be processed within 7-10 business days of receiving the returned product or cancellation request, depending on the payment method and bank processing times.

7. Contact Us: If you have any questions or concerns about our refund policy, please contact us at support@lapmartcovai.com. Our customer service team is here to assist you and ensure a positive shopping experience.

Thank you for shopping at Lapmart! We appreciate your business and strive to provide exceptional service at all times.